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Customer Relations
Telephone: 03-9774521

Information: The Customer Relations Unit deals with replying by telephone to the public’s enquiries and complaints relating to the office’s activity.
For Customer Service contact Ms. Rozi Drushchits by e-mail: belor@mot.gov.il or by telephone 03-9774521
In addition, an online form for contact is available for your convenience.


In compilation of the AIP, care has been taken to ensure that the information contained therein is accurate and complete. Any errors and omissions which may nevertheless be detected, as well as any correspondence concerning the Integrated Aeronautical Information Package, should be referred to:
Ministry of Transport, Civil Aviation Authority
Director of Regulations and Standards
GOLAN Building, Golan St.
P.O.BOX 1101,
Airport-City, 7019900
Tel: 972-3-9774569
Fax: 972-3-9774599
E-mail: aip@mot.gov.il